Customer Information
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Technical requirement
To access our Video Banking Service, your device is required to have the following components:
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Browser requirements:
WebRTC VC
Chrome 83+, Firefox 88+ Microsoft Rdge 91+ Safari 14+
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0904 000 2900
Call GTConnect
080-2900-2900,080-3900-3900 +234-1-448-0000
We strongly advise you make use of a personal WIFI
(The service experience is disrupted when using data capped or restricted networks. e.g school /office networks affect your experience on the Platform)
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Please hold on while we connect you to a member of our Customer
Care team. This could take up to 5 minutes when all members of
our Customer Care team are attending to customers.
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Agents Busy!All our agents are currently engaged with other |
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0904 000 2900
Call GTConnect
080-2900-2900,080-3900-3900 +234-1-448-0000
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Agents Unavailable!We apologize for the delay. However all our agents |
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0904 000 2900
Call GTConnect
080-2900-2900,080-3900-3900 +234-1-448-0000
Checking Technical Requirements
Please hold on while we confirm if your device has the
necessary components for our Video Banking Service.
We strongly advise you make use of a personal WIFI
(The service experience is disrupted when using data capped or restricted networks. e.g school /office networks affect your experience on the Platform)
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Talk to us,face to face,from anywhere in the world. |
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You require the following to have a successful video call: Laptop/ desktop, webcam,a headset, microphone or speaker. Any of the browsers below can be used: |
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Check Failed! |
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You require a functional webcam to have a successful video call. |
0904 000 2900
Call GTConnect
080-2900-2900,080-3900-3900 +234-1-448-0000
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Check Failed! |
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You require a functional headset and microphone to have a successful video call. |
0904 000 2900
Call GTConnect
080-2900-2900,080-3900-3900 +234-1-448-0000
Successful!
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We're sorry this is taking too long.
Everyone in our Customer Care team is still attending
to a customer; we think it's best you check back later.